Verbaflo Call
Last 30 Days
Incidents in the last 30 days
Elevated Error Rates with Soniox Transcriber
We are currently observing elevated error rates affecting calls that use the Soniox transcriber. Impacted calls may terminate unexpectedly with the ended reason call.in-progress.error-vapifault-soniox-transcriber-failed.
Elevated Call Failure Rate on Weekly
Incident Report, March 19, 2026
Elevated errors in daily and weekly channels
Resolved — The issue causing degraded performance has been identified and mitigated as of 13:45 PDT. All services are operating normally. We will continue to monitor and provide an update if needed.
Daily channel - Calls & dashboard are impacted
Resolved — The issue causing degraded performance has been identified and mitigated as of 8:22 AM. All services are operating normally. We will continue to monitor and provide an update if needed.
Some GPT 5.2 calls failing with inference issues
The issue has been resolved we're not seeing any further degradation