Verbaflo Call

We observed an increase in Dashboard Access degradation due to an outage with our downstream authentication provider. We are investigating the root cause and actively monitoring.

We observed an increase in API error rates between 12:30 and 12:35 am PT, and 12:44 and 12:47. Service levels recovered after 12:47 m PT. We are investigating the root cause and actively monitoring API health.

We noticed a degradation in API success rate only on the daily channel from 11 A.M to 11:04 A.M. Success rate has since recovered and we are not seeing any further degradation - the team will continue to monitor the issue.

We performed critical maintenance on our analytics service, during which the Analytics charts and Insights (Boards) in the Vapi Dashboard were temporarily unavailable or returned errors. Voice calls, call handling, and all APIs operated normally throughout, with no impact to your account settings or call data. The affected features are now fully restored and we're actively monitoring. We apologize for the disruption.

We observed an increase in API error rates between 12:30 and 12:35 am PT, and 12:44 and 12:47. Service levels recovered after 12:47 m PT. We are investigating the root cause and actively monitoring API health.

We have deployed a fix for this issue and are observing full resolution. All systems are fully operational. Our team will continue to monitor.