Twilio

We are experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. Our engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are currently experiencing errors with the AccSec Canada API, specifically impacting the "A1-BasicIdentityVerification" process. Affected requests are returning API error code 18. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information be...

We are currently investigating a decrease in delivery receipts (DLRs) for RCS (Rich Communication Services) messages. Our engineering teams are actively working to identify the root cause and restore normal delivery performance as quickly as possible. Customers may experience Verify unable to perform any fallback to SMS. We will provide another update in 1 hour or as soon as more information b...

We are experiencing Authy Voice Verification Failures. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are currently observing increased latency in Gather speech for customer with multiple nested 'Play' and 'Say'

Our monitoring systems have detected a potential issue with emergency number provisioning. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Our monitoring systems have detected a potential issue in Alarms Alerter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are observing Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

The issue causing Inbound Call Failure To Norway Phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Our engineers have identified the issue where the Private Offering form and Porting Request form in Console are currently unavailable. Our team is working on getting it restored. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue in Alarms Alerter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Our monitoring systems have detected Verify OTP email message delivery delays since 5:00 AM PT. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

There is an ongoing incident with PSTN Connectivity outbound calls in France resulting in a small percentage of these calls being blocked by carriers in France. We are investigating and looking into possible mitigations. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing voice call failures and dialing delays when placing calls to Verizon in the United States. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are observing call failures for a subset of Twilio El Salvador phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Caller Id service failing to invoke the webhook when the method is GET. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The issue causing inbound call failures to Twilio phone numbers in Belgium has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are observing Call Failures to a subset of Twilio Numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are observing call failures from a subset of Twilio's Phone Numbers to Kenya. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.