Twilio

Twilio

OPERATIONAL

Last 30 Days

16 incidents
November 08, 2025
No incidents reported
November 09, 2025
No incidents reported
November 10, 2025
07:50 UTC
Voice Quality Issue to a Subset of Twilio New Zealand Phone Numbers Affected
08:59 UTC
Inbound Calls to Prefix +4915888 Are Failing
11:41 UTC
On Call Engineers are Investigating an issue with some billing notifications not being sent
15:51 UTC
Stir Shaken Sign Failures at CMG
November 11, 2025
No incidents reported
November 12, 2025
16:24 UTC
Increased Errors on Twilio APIs
November 13, 2025
02:33 UTC
AccSec Canada API Errors
November 14, 2025
No incidents reported
November 15, 2025
No incidents reported
November 16, 2025
13:15 UTC
AccSec SNA Missing Redirects for Indonesia XL Axiata
17:36 UTC
AccSec UK API Errors
November 17, 2025
18:06 UTC
Dual Channel Conference Recording Failing in IE1
22:28 UTC
Branded Calling and Voice Integrity are failing provisioning with our Vendor Partners
November 18, 2025
14:21 UTC
Certain porting hosting actions generate 500 errors
November 19, 2025
No incidents reported
November 20, 2025
17:08 UTC
Webhook Response Error Code 15000
November 21, 2025
No incidents reported
November 22, 2025
No incidents reported
November 23, 2025
No incidents reported
November 24, 2025
18:36 UTC
US Numbers in the Porting-in Process Cannot be Configured
November 25, 2025
No incidents reported
November 26, 2025
No incidents reported
November 27, 2025
No incidents reported
November 28, 2025
10:27 UTC
Customers Experiencing High Latency and 500 Errors
16:17 UTC
AccSec Canada API Errors
November 29, 2025
No incidents reported
November 30, 2025
No incidents reported
December 01, 2025
No incidents reported
December 02, 2025
No incidents reported
December 03, 2025
No incidents reported
December 04, 2025
No incidents reported
December 05, 2025
00:10 UTC
Outbound Call Quality issue from a Subset of Twilio Phone Numbers in Malaysia
December 06, 2025
No incidents reported
December 07, 2025
No incidents reported

Incidents in the last 30 days

Outbound Call Quality issue from a Subset of Twilio Phone Numbers in Malaysia

We are observing an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Twilio
Started 3 days ago Resolved in about 9 hours

AccSec Canada API Errors

Our monitoring systems have detected a potential issue with the AccSec Canada API. Our engineering team has been alerted and is actively investigating. We will provide an update as soon as more information is available.

Twilio
Started 9 days ago Resolved in about 4 hours

Customers Experiencing High Latency and 500 Errors

Our monitoring systems have detected a potential issues creating latency and 5xx errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 9 days ago Resolved in 2 days

US Numbers in the Porting-in Process Cannot be Configured

Our monitoring systems have detected a potential issue US Number Porting Requests Created Without Voice Capabilities. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 13 days ago Resolved in 1 day

Webhook Response Error Code 15000

Our monitoring systems have detected a potential issue with Twilio's REST API returning 15000. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 17 days ago Resolved in about 1 hour

Certain porting hosting actions generate 500 errors

Our monitoring systems have detected a potential issue with certain porting hosting actions generating 500 errors. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio
Started 19 days ago Resolved in about 3 hours

Branded Calling and Voice Integrity are failing provisioning with our Vendor Partners

We are currently investigating this issue where voice-integrity-service can not create temporal workflows

Twilio
Started 20 days ago Resolved in about 3 hours

Dual Channel Conference Recording Failing in IE1

Our monitoring systems have detected a potential issue with dual channel conference recording failing in ie1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 20 days ago Resolved in about 1 hour

AccSec UK API Errors

Our monitoring systems have detected a potential issue with AccSec - UK API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 21 days ago Resolved in about 9 hours

AccSec SNA Missing Redirects for Indonesia XL Axiata

Our monitoring systems have detected a potential issue with AccSec SNA Missing Redirects for XL Axiata Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 21 days ago Resolved in 4 days

AccSec Canada API Errors

Our monitoring systems have detected a potential issue with AccSec. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 25 days ago Resolved in about 7 hours

Increased Errors on Twilio APIs

From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. Engineers are currently investigating and will provide more information as it becomes available.

Twilio
Started 25 days ago Resolved in about 2 hours

Stir Shaken Sign Failures at CMG

Our monitoring systems have detected a potential issue with Stir Shaken Sign Failures at CMG. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 27 days ago Resolved in about 1 hour

On Call Engineers are Investigating an issue with some billing notifications not being sent

Our monitoring systems have detected a potential issue billing notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 27 days ago Resolved in 5 minutes

Inbound Calls to Prefix +4915888 Are Failing

Our monitoring systems have detected a potential issue with Voice calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio
Started 27 days ago Resolved in about 5 hours

Voice Quality Issue to a Subset of Twilio New Zealand Phone Numbers Affected

We are investigating an issue with Voice quality to a subset of Twilio New Zealand phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available

Twilio
Started 27 days ago Resolved in about 6 hours