Dear MRI Client, We are aware of a potential issue which started on 23-July-2026 at 12:30 PM UTC affecting Property Management X - Vendor Pay. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 17 July 2026 at 11:52 UTC affecting RentPayment. A fix was applied on 17 July 2026 at 13:35 UTC to address the issue impacting payment processing and account renewals within RentPayment, and we are currently monitoring the performance and stability of the product. We will provide another update shortly or as soon as we confirm full recovery. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 13-July-2026 at 12:46 UTC affecting Space Scheduling - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 13-July-2026 at 11:15 UTC affecting Prolease Central (EMEA). Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 13-July-2026 at 11:15 UTC affecting Agency Central. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 8 July 2026 at 20:13 UTC affecting Property Management X. Clients hosted on PMX7 Core2 (Despina) may experience intermittent delays in report generation and delivery. Core application functionality remains available. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 06-Jul-2026 at 13:05 UTC affecting Property Central. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 06-Jul-2026 at 13:05 UTC affecting Prolease Central - EMEA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue which started on 02 July 2026 at 16:30 UTC affecting Property Management X Web Reports. Clients may experience delays in Web Report processing, with reports currently taking approximately one hour to complete. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Dear MRI Client, We have received reports of an issue with Contract Intelligence- NA as of 02 July 2026 at 2:30 PM UTC, and our teams are actively investigating. We apologise for any inconvenience caused. Further updates will be posted here as they become available. Regards, MRI Software
Dear MRI Client, We have identified the source of the issue affecting Property Management X. This issue is impacting NA PMX for MRI Windows and PHA Pro users only. Users may experience issues through the Citrix FASWeb portal when attempting to log in. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved. Thank you for your patience while we address this. Regards, MRI Software
Dear MRI Client, We are aware of a potential issue when trying to utilize MRI GO for PMX, which started on 26-June-2026 at 05:00 UTC affecting Property Management X. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software